Shipping, Returns & Exchanges
What items qualify for return?
Items from Taproot Goods, Magazine and Print Shop qualify for returns, excluding sale items.
Unfortunately, due to the limited-run nature of our Popup Shops (Holiday and other), items categorized in this area of the website are
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Please contact us via phone or email to receive a return authorization prior to shipment.
How long do I have to return items that qualify for return?
We need to receive your return 30 days after the date of shipment of the item to you. If 30 days have gone by since your item was shipped,
unfortunately we can’t offer you a refund or exchange.
To complete your return, we require a receipt or proof of purchase.
Where do I send returns?
To return your product, you should mail your product to:
1200 Worldwide Blvd
Hebron, KY 41048
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a
refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
For exchanges in advance of product return, we will require payment for the new product and shipping (if applicable).
You will be credited for the returned merchandise within 5 days of its arrival at our warehouse.
Please be aware that it can take 1-3 days for the credit to post to your account.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that
we will receive your returned item.
What about magazine subscriptions? Can I cancel?
You may cancel your subscription at any time before your final issue. The refund amount will be based on the following schedule:
After 1 Issue, the subscription price less the cover price + cost of shipping a single issue.
After 2 Issues, the subscription price less the cover price * the number of issues mailed.
All refunds will be issued via PayPal.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify
you of the approval or rejection of your refund. If your return is approved, then your refund will be processed.
International Shipping Disclaimer
The recipient is the importer of record and as such is responsible for assuring the product(s) they purchased can be lawfully imported to the destination country and must comply with all laws and regulations of said country. The customer
Questions? Email firstname.lastname@example.org